Faqs

Your safety is our priority, so we do not actually lock you in. You have the option to leave the escape room at any time if necessary.

All games are private (at no extra charge). You will not be paired with any other groups!

If you have an existing reservation and would like to add additional players, you can do so upon arrival. Please note the maximum number of players allowed in your game. If you will be going over the maximum player number, you will be required to reserve multiple games.

We strongly recommend booking in advance, which you can do using our online booking system. This is the easiest method, as you will be able to view all available times and enter your own personal information. A room minimum deposit is required to reserve a game.

No cancellations are allowed, but we will work with you to reschedule a game if an emergency arises.

Please plan to arrive 15 minutes before your scheduled time to check-in, even if you have been here before.

We have to remain punctual for groups that come after yours. As a rule, your 60 minutes will begin at your scheduled start time, even if members of your group are not present.

If you arrive 10 minutes or more past your scheduled start time, your room cannot be rescheduled.

We do not require you to bring anything along with you to your booking. Everything you need will be provided within the game area. Any food or beverages are prohibited.

Cell phones and cameras are prohibited once inside our escape games. We ask that you refrain from taking photos or videos in the escape rooms. We will happily take photos for you once the game is complete.

Storage bins will be provided for all belongings.

Infants are welcome in the room; however, for insurance purposes, anyone inside the game must be counted as a paid participant. Please note that our rooms include outlets, wiring, small parts, and electronic components.

Here at Escape Oshkosh, we are always mindful of the busy lives and schedules of our players. Please contact us with any specific questions or requests regarding scheduling, and we will do our best to accommodate you!

Please note that we do not offer refunds. However, you are welcome to reschedule your reservation, provided it is done at least 24 hours before your scheduled appointment.

At Escape Oshkosh, every individual who enters an escape room is considered a participant and must be a paid player in order to comply with our insurance requirements. Our rooms contain electrical outlets, low wiring, small components, and interactive electronics with moving parts.

We understand that plans can vary, and while we do allow young children to accompany a group, they must be closely supervised at all times and should not handle props or electronics. This helps ensure everyone’s safety and allows us to preserve the experience for all guests.

All games at Escape Oshkosh are private experiences, so you’ll never be paired with strangers!

Pricing starts at $90 per game (price includes taxes and fees), but varies based on the number of players. The standard rate is $35 per player, with a minimum charge of $90 for teams of two.

For the most accurate pricing for your group, click ‘Book Now,’ choose a game, and select the number of players attending.

To redeem your gift card, please follow these steps:

Book Online: Visit our website and select your desired escape room, date, time, and number of players for your booking.
Enter Personal Information: Provide the necessary personal details as requested.

Apply Gift Card: At the payment screen, enter your gift card number. If you have multiple gift cards, you may enter additional codes after applying the first one.